Welcome to Delorion.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with our services. By using our website, you agree to the practices described in this policy.
Delorion is a clothing brand and B2B DTF (Direct-to-Film) supplier providing custom-printed apparel, embroidery, and print transfer solutions for individuals and businesses.
Our website allows customers to:
Browse and purchase clothing and accessories.
Order bulk or custom DTF prints.
Upload and manage design files for printing.
We collect information to fulfill your orders and provide a better shopping experience. The information includes:
When you create an account, contact us, or place an order, we may collect:
Full name
Email address
Phone number
Shipping and billing address
Business/company name (for B2B customers)
When making payments, your financial details (such as credit/debit card or mobile wallet info) are processed securely through our payment partners.
We do not store or have access to your full payment details.
For custom DTF or embroidery orders, you may upload artwork or design files.
We only use these files for production and fulfillment purposes.
We may automatically collect:
IP address
Browser type and version
Device type and operating system
Usage data (pages visited, time spent, etc.)
This helps us improve website performance and security.
We use the collected information for:
Processing and delivering your orders.
Managing your account and customer support.
Sending order confirmations, updates, and promotional offers.
Improving our website, services, and marketing.
Preventing fraud or unauthorized activities.
We may also use anonymous data for analytics or market research.
We respect your privacy. Your data may be shared only with:
Payment gateways (for secure transactions)
Shipping partners (for order delivery)
Design and print vendors (for production)
Service providers who assist us with operations (e.g., email or hosting services)
We do not sell or rent your personal information to any third parties.
We retain your information as long as necessary to:
Fulfill your orders
Comply with legal obligations
Resolve disputes
Enforce our agreements
You can request deletion of your data anytime (see Section 8).
We use cookies and similar technologies to:
Improve site functionality
Save your preferences (e.g., cart items, login)
Analyze site traffic and performance
You can manage or disable cookies through your browser settings, but some features may not work properly.
We implement strong security measures to protect your personal data from unauthorized access, alteration, or disclosure.
However, no online platform is 100% secure — so we encourage users to handle credentials responsibly.
Depending on your region, you may have the right to:
Access the personal data we hold about you
Request correction or deletion of your data
Withdraw consent for marketing communications
Request data portability
To exercise these rights, contact us at:
delorion.style@gmail.com
For business clients, we store company information and order data solely for invoicing, fulfillment, and record-keeping.
Designs and artwork uploaded remain your intellectual property unless otherwise agreed in writing.
Our website may contain links to third-party websites or social platforms.
We are not responsible for their content or privacy practices. Please review their policies separately.
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
All updates will be posted on this page with a revised date.
If you have any questions, requests, or concerns about our Privacy Policy or data handling, please contact:
Delorion Support Team
Email: delorion.style@gmail.com
Website: delorion.store